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鑒于質量低劣，我們要求退貨。

單詞釋義

claim [kle?m] vt. vi. 要求 inferior [?n?f??r??(r)] adj. 低劣的，下等的

07 please arrange for the dispatch of replacements as soon as possible,since we are in urgent need of these materials.

由于我們急需這些原料，請盡快安排換貨。

單詞釋義

dispatch [d?'sp?t?] n. 發送，快速辦理 material [m??t??r??l] n. 原料，材料

08 we promise that there will of course be no charge for the replacement.

我們承諾換貨不收取任何費用。

單詞釋義 charge [t?ɑ:d?] n. 費用，要價，收費

09 could i ask for a return or exchange of the goods if they were defective?

如果商品是次品的話，我方是否可以退貨或者換貨呢？

單詞釋義 defective [d?'fekt?v] adj. 有瑕疵的，有缺陷的

10 we would investigate every particular case of refund or exchange.

我們將對每種退換貨的特殊情況進行調查。

單詞釋義 investigate [?n?vest?ge?t] vt. vi. 調查，審查

note

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